Frequently Asked Questions
Have questions about our supplies, scheduling, or calculator estimates? Find quick answers below.
Q:What's included in a regular cleaning?
Our standard cleaning covers thorough surface dusting, kitchen countertop degreasing, exterior appliance wiping, microwave cleaning, sink sanitization, full bathroom scrubbing (tubs, showers, toilets, counters, and mirrors), emptying trash, and sweeping, vacuuming, and mopping all floors.
Q:What's the difference between regular cleaning and deep cleaning?
Regular cleaning maintains an already tidy home. Deep cleaning is an intensive, labor-intensive overhaul designed for homes with accumulated dust, grime, soap scum, or grease. It includes hand-washing baseboards, vent covers, door frames, tile grout scrub, and extra attention to heavy buildup.
Q:How much does cleaning cost?
Cleaning pricing depends on your home's square footage, number of bedrooms and bathrooms, current condition, pets, and selected add-ons. You can calculate an instant, real-time estimate on any of our dedicated service pages using our live calculators.
Q:Is the calculator price guaranteed?
The calculator provides an accurate estimate based on the information provided. Final pricing may vary depending on the actual condition, heavy clutter, or special requests of the property, which we verify during our friendly consultation.
Q:How long does cleaning normally take?
A standard maintenance visit typically takes 2 to 4 hours depending on home size and whether 1 or 2 technicians are assigned. Deep cleans often take 4 to 6+ hours due to detailed hand scrubbing.
Q:Do I need to be home?
No! Many homeowners prefer to be out running errands or at work. You can leave a lockbox code, garage key, or smart lock entry. All Sparkle Pixie staff are fully vetted and background-checked.
Q:Do I need to provide cleaning supplies?
Sparkle Pixie arrives fully equipped with commercial microfiber cloths, HEPA vacuums, mops, and effective sanitizers. If you have specialty surfaces (such as unsealed marble) requiring a specific product, just let us know!
Q:Do you offer recurring cleaning?
Yes! We offer Weekly, Biweekly, and Monthly recurring schedules with automatic discounts up to 25% off regular visit rates.
Q:Can I change my cleaning frequency?
Absolutely. You can adjust your frequency or pause service whenever your schedule demands with simple notice.
Q:Can I request additional cleaning services?
Yes, you can easily add interior refrigerator cleaning, interior oven cleaning, interior cabinets, window washing, and baseboard detailing during your consultation request.
Still have questions?
Give us a quick call or request your cleaning consultation so we can tailor a plan specifically for your home.